Help Desk Software is The 1st Step
Towards Better Customer
LiveAgent is the most reviewed and #1 rated help desk
software for SMB in 2018. Stay closer to your customers and
help them faster with LiveAgent.
All Your Communication Neatly Sorted by Priority
Stay on top of all your customer requests coming in from different support channels.
All communication including emails is transformed into tickets for better convenience.
Built in, real-time chat messenger widget with automated invitations.
Connect any phone number. Receive, route or make calls with unlimited backups.
Customers sometimes prefer to be self-served. Provide answers 24/7, even when offline.
Answer customers on Facebook and Twitter. Listen to customers where they are.
Grow With the Best CRM VOIP
At LiveAgent, our greatest success is measured by the happiness of our customers. We are pleased to announce we have been featured on the
Best Software Companies of 2018 list by G2 Crowd, the world's leading software review platform.
Call Center Built Into Your Help Desk Software
Plug in your VoIP provider or just place a call button on your website. Forget expensive call
center software solutions - we don't charge for call minutes, nor call recordings.
Unlimited Inbound Calls
Plug in your favorite VoIP Provider with SIP and receive calls from anywhere in the world
Place a call button on your page and let customers call you from their PCs
Make unlimited calls to your colleagues, without setting up SIPs
Call your customers proactively or follow up about their open tickets
Answer calls with any hardware phone device
Receive calls in your browser - all browsers are supported
Stay connected and answer calls even on the go with native iOS & Android apps
Ensure reliability by connecting and using a softphone software
You Will Be in Good Hands
Ever since LiveAgent was started, customer satisfaction has been our
top priority. Don’t take our word for it and see what our customers are
saying about us.
Are you switching from a different help desk software?
We offer concierge migration services from most of the popular help desk solutions.
Over 21,000 Businesses
Can't Be Wrong!
Do you know what BMW, Yamaha, O2 and Oxford University have in common?
based on 15291 customer reviews
"Great all inclusive support - With LiveAgent we’re able to give our customers support wherever they are."
"LiveAgent combines excellent live chat capabilities, ticketing and powerful automation that allow us to provide exceptional support to our customers."
"LiveAgent is really fast, easy and fun to learn and their customer support is always helpful."
Packed with 175+ features
LiveAgent offers the right portion of juicy helpdesk features that adapt to your company’s workflows.